Many of the Services are offered on a subscription basis. In exchange for a periodic payment from you the amount and currency of which is determined based on the specific Services you choose as well as your jurisdiction of residence , you have access to the Services to which you subscribed for a defined period of time e.
Unless you notify us of your decision to terminate your subscription, your subscription will automatically renew at the end of each subscription term for the same period of time. When your subscription automatically renews, your payment method such as a credit card will be charged our then-current fees for the applicable subscription on your Billing Date as defined below.
Your "Billing Date" is the date on which we periodically charge your preferred payment method e. If your normal Billing Date does not exist in a particular month because there are fewer than 31 days in that month, your Billing Date that month will be the last day of the month. If we are unable to successfully charge you for your subscription payment for example, due to an expired credit card , your subscription will be terminated as of your Billing Date although you may, of course, provide a new payment method and resume your subscription at any time.
Some of the Services may allow you to make individual purchases of content or features offered as part of the Services or of credits that may be used to unlock content or features. These purchases are separate and distinct from subscriptions, and you may not be required to have a subscription in order to make such purchases, although you may be required to register for an account with Napster.
Napster will make reasonable efforts, within the parameters offered by the app stores, to make you aware when you are about to incur a non-subscription charge, but Napster is not obligated to do so and hereby disclaims any such obligation. These purchases do not give you ownership of any content. Credits may also be granted to your account without any purchase on your part, based on your activity within the Services.
Purchased credits will be redeemed before granted credits. Napster may offer you a free trial period during which you can try out the Services for free a "Free Trial". Napster has complete control over the parameters of Free Trials, but they will be communicated to you clearly upon registration. Your Free Trial may be combined with another offer, such as a discounted price for the first month or two of a subscription after your Free Trial.
We have sole discretion to determine your eligibility for a Free Trial. Some Free Trials may be based on a number of plays rather than a period of time. Some Free Trials of subscription-based Services require that you provide us with a payment method prior to initiating the Free Trial.
In such cases, you agree that if you have not cancelled your subscription prior to the expiration of your Free Trial, your registered payment method will be automatically charged and your subscription will begin on the first day after the expiration of your Free Trial.
If you do cancel your subscription prior to the expiration of your Free Trial, your Free Trial will continue until its designated expiration, but you will not be charged. If your Free Trial does not require you to provide a payment method, you will lose your free access to the Services at the expiration of the Free Trial unless you register for a subscription during the Free Trial, in which case, your payment method will be charged and your subscription will begin on the first day following the expiration of your Free Trial.
The Napster Family Plan grants the primary account holder and up to five family members access to subsidiary accounts to the Napster Family Plan service from the moment that you activate the master account by submitting your user account information and payment details.
By submitting your user account information and payment details, you i consent to Napster using your user account information and payment details in accordance with our Privacy Policy, and ii acknowledge and agree to the terms and condition of this section.
The primary account holder may add or cancel subsidiary accounts. In order to be eligible for the Napster Family Plan, the primary account holder and the subsidiary account holders must be family members residing at the same address. The subsidiary account holders will be asked to verify this upon activation. Napster reserves the right to terminate or suspend access to the Napster Family Plan at any time pursuant to the Napster Terms of Use or if you fail to meet the eligibility criteria.
Upon cancellation of your family plan account you will receive an offer from Napster to activate other Napster Services. If you are a holder of a Napster Premier account, by joining the Napster Family Plan you acknowledge and agree that no refunds are available for changing from your current Premier plan before the end of your paid subscription period. You will switch immediately to the Napster Family Plan service and your access to the Premier service will remain uninterrupted.
Napster may offer you a Free Trial of the Family Plan service. If you have subscribed to a Free Trial of any of the Services within the previous 12 months, you will not be eligible to receive a Free Trial of the Napster Family Plan service. For the avoidance of doubt, subsidiary account holders who activated their accounts during a Free Trial period are still eligible to subscribe to a Free Trial within a 12 month period.
If you are currently subscribed to the Napster family plan Service that was made available before December 16, and wish to sign up to the new Napster Family Plan Service, please contact Napster customer support at help napster.
Special Promotions may be governed by terms and conditions that are separate from this Agreement. If you subscribe to the Services directly through Napster, you may cancel your subscription at any time. Instructions on how to do so are available on our website and mobile apps, or you may contact help napster. If you cancel your subscription, you will still have access to the Services until the end of the then-current subscription period for which you had previously paid e.
At that point your subscription will end and your payment method will no longer be charged. If you are using the Services without a subscription, you may stop using them at any time. Napster will not provide any cash refund for any payment you have made for subscriptions, credits, or other purchases unless required to do so by applicable law.
If you subscribe to the Services through a Partner, you must contact the Partner to cancel your subscription, as that Partner may have additional terms and conditions that govern your termination for example, your access to the Services may be tied to your access to telephone service provided by the Partner.
We will continue to maintain your account after the termination of your subscription, so you can continue to access your information, such as your playlists, and use any free Services we may offer.
You may also re-subscribe at any later time, and your information will be right where you left it. You have the right to request that we permanently delete all personally identifiable information associated with your account. To make such a request, please contact help napster. We, in our sole discretion, with or without prior notice, and regardless of any agreement you may have with one of our Partners through which you access the Services, may freeze or terminate your account, user name, password, user profile, or use of the Services for any reason, including, without limitation, if we believe that you have infringed upon any rights of another, including intellectual property rights, or violated or acted inconsistently with the letter or spirit of this Agreement, the Napster Privacy Policy , the Napster End User Licence Agreement , applicable law including copyright infringement , or for any other reason.
We may also, in our sole discretion and with or without prior notice, modify or discontinue the provision of any of the Services, or may terminate your access to the Services for convenience. You will be entitled either to continued access to the Services until the end of your then-current billing period, or to a pro-rated refund for any unused period for which you have previously paid, at our discretion. Napster will not be liable to you or any third party for any interference or termination of your access to the Service.
If we terminate your access to the Services, we will notify you as soon as possible. We offer various tiers of the Services, with different features and prices for each. Unless restricted by the Partner through which you access the Services, you may change your Service tier at any time through our website or mobile apps, or by contacting help napster.
Any upgrade or downgrade will be effective immediately, and you will be awarded a credit in the pro-rated amount that you have already paid for the period remaining on your current billing period. Your Billing Date will change, and you will be immediately charged for any fees for your new tier of service in excess of any credit you have been awarded.
Your credit will continue to be used up until your credit balance is zero, at which point your payment method will be charged. All fees paid and charges made prior to termination as provided herein, including any advance charge or payment for the subscription term during which you terminate your subscription, are non-refundable, except as provided herein. Termination of your subscription shall not relieve you of any obligations to pay accrued and outstanding charges.
However, except in unusual circumstances such as fraud or severe violation of the terms of this Agreement, you will be entitled to use the Services for the period for which you have paid in advance, even if you terminate your subscription early.
We will provide a summary of any transaction that requires payment before you are obligated to pay. Review the summary carefully and correct any errors you find before finalizing your request. All payments processed by Napster must be made by an approved payment method, such as a credit card, which will be indicated at the time you provide your payment method. We do not accept cash or checks. As between you and Napster, you are responsible for paying any amounts for services billed to your payment method by a third party who had access to your payment method including your credit card number , whether or not such amounts were authorized by you.
You agree to pay all fees and charges incurred in connection with your account including any applicable taxes at the rates in effect when the charges were incurred. If Napster does not receive payment from your payment method issuer or its agent, you agree to pay all amounts due upon demand by Napster. If you access or subscribe to the Services through one of our Partners, your direct billing relationship will be with that Partner, not Napster. Charges for in-app purchases will be made by the applicable app store, not by Napster.
In these cases, you should consult the terms of the applicable Partner for additional information about payments. Napster disclaims any responsibility or liability for the processing of any of these purchases. Your account may be deactivated without notice to you if payment is past due, regardless of the amount of money that you owe.
You agree to pay any outstanding balance in full within 30 days of cancellation or termination of your subscription. Unless stated otherwise, if you subscribe to the Services in the United States or Canada, prices exclude all applicable taxes, and outside of the United States and Canada, prices include all applicable taxes. Napster collects any applicable taxes at the rate in effect at the time your transaction is completed. Contact help napster.
Napster may seek authorization of your payment method to validate your ability to pay the applicable fees prior to the first purchase by making a small charge that may reduce your available credit by the authorization amount until your bank's next processing cycle. Napster may validate your name, address, and other personal information you provide during the registration process against the databases of appropriate third parties, including, without limitation, registered credit reporting and fraud-prevention agencies, which may keep records of this type of information.
If any such change is unacceptable to you, you may terminate your subscription by contacting help napster. Your continued use of the Services following the effective date of a change to fees or billing methods shall constitute your acceptance of such change.
If you subscribe to or access the Services directly through Napster, Napster is solely responsible for billing and payment issues related to your account. Contact Napster customer service at help napster. If your access to the Services is billed through one of our Partners, that Partner is solely responsible for billing issues related to your subscription, and you should contact them for customer service related to billing and payment issues.
Regardless of who maintains your billing relationship, Napster is responsible for all customer service issues other than billing and payment, including technical help and issues related to your account. Except as expressly provided in this Agreement, you are not granted any rights or license to patents, copyrights, trade secrets, trademarks, or moral rights with respect to the Services or the Content. Napster and its licensors reserve all rights not expressly granted under this Agreement.
Except as necessary to use the Services, you agree not to i reproduce, record, retransmit, redistribute, disseminate, sell, rent, lend, broadcast, make available, communicate to the public, publicly perform, adapt, sub-license, circulate to any third party, or create derivative works of the Content, ii use any automated system for the selection, download, streaming, or electronic distribution of Content, or iii exploit the Content for commercial purposes.
Because the Services are designed for personal use, you are not allowed to use any automated system for the selection, download, streaming, or electronic distribution of files. If you do not wish to use our do-it-yourself guides, we also provide a cancellation service: Cancel Online. Cancel Rhapsody Membership Everyone loves a good music-sharing website. Navigate to the main account page. Wait until the end of the billing cycle, then double-check that your account has been canceled.
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